Privacy Policy

Effective: December 24, 2022
Last updated: September 26, 2026

Who we are

We are Club Qigong, owned by Moody House LLC. Our website address is: https://clubqigong.com.

This privacy notice for Moody House LLC (doing business as Club Qigong) (“Club Qigong,” “we,” “us,” or “our“) explains how and why we collect, store, use, and share (“process“) your information when you use our services (“Services“), such as when you:

• Visit our website at https://clubqigong.com/, or any website of ours that links to this privacy notice
• Use the Club Qigong mobile app for Android or iPhone
• Subscribe to our newsletter or podcast
• Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions, please contact us at info@clubqigong.com.

SUMMARY OF KEY POINTS

What personal information do we process? Information you give us (like your name, email, and purchases) and information collected automatically when you use the website or app (like device information, approximate location, and how you use our Services). Learn more.

Do we process any sensitive personal information? No.

Do we receive any information from third parties? Only limited information, such as payment confirmations from our payment processors and reports from our advertising and analytics partners about how our ads and content are performing. Learn more.

How do we process your information? To provide and improve our Services, manage your account and purchases, communicate with you, measure and improve our marketing, keep things secure, and comply with the law. Learn more.

Do we share your information? Yes, with service providers who help us run Club Qigong, and with advertising partners such as Google and Meta (Facebook) for advertising and conversion tracking. We do not sell your personal information for money. Learn more.

How do we keep your information safe? All data sent between your device and our Services is encrypted in transit using HTTPS, and we use reasonable organizational and technical safeguards. Learn more.

What are your rights? Depending on where you live, you may have the right to access, correct, delete, or opt out of certain uses of your personal information. Learn more.

How do you delete your data? Use our data deletion request form at https://clubqigong.com/data/. For other requests, visit https://clubqigong.com/contact/ or email us.

TABLE OF CONTENTS

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. What is our stance on third-party websites and embedded content?
7. Is your information transferred internationally?
8. How long do we keep your information?
9. How do we keep your information safe?
10. Do we collect information from minors?
11. What are your privacy rights?
12. Controls for Do-Not-Track features
13. Do California residents have specific privacy rights?
14. Do Virginia and other U.S. state residents have specific privacy rights?
15. Do we make updates to this notice?
16. How can you contact us about this notice?
17. How can you review, update, or delete the data we collect from you?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you give us

In short: We collect personal information that you provide to us.

We collect personal information you voluntarily provide when you create an account, make a purchase, sign up for our newsletter, fill out a form, leave a comment, or contact us. This may include:

• Names
• Email addresses
• Usernames and passwords
• Mailing or billing address (if you choose to add one)
• Purchase and membership history
• Your activity in your account, such as course progress and favorites
• Anything you choose to share in forms, comments, testimonials, or messages to us

Sensitive information. We do not process sensitive personal information.

Payment data. When you make a purchase, your payment details (such as your card number and security code) are collected and stored by our payment processors, Stripe and PayPal. We do not store your full card details. These processors may also collect device information to help prevent fraud. You can read their privacy notices here: https://stripe.com/privacy and https://www.paypal.com/us/legalhub/privacy-full.

All personal information you provide must be true, complete, and accurate, and you should let us know of any changes.

Information collected automatically

In short: Some information, such as your IP address and device details, is collected automatically when you use our website or app.

When you visit, use, or navigate our Services, we and our partners automatically collect certain information. This does not directly reveal your identity, but may include:

• Log and usage data: your IP address, browser type and settings, pages and content viewed, searches, features used, dates and times of use, referring URLs, and error reports.
• How you found us: the website, ad, or campaign that brought you to us, so we can understand which of our marketing is working.
• Device data: device model, operating system, device and advertising identifiers, language preferences, and internet service provider or mobile carrier.
• Approximate location: a general location (such as country, region, or city) based on your IP address. We do not collect your precise GPS location.

Much of this information is collected through cookies, pixels, and similar technologies, including tools from Google and Meta (Facebook). Because our mobile app displays our website, these same technologies also run inside the app. See Section 5 for details.

Information from third parties

We may receive limited information from third parties, such as payment and subscription confirmations from Stripe and PayPal, and reports from advertising and analytics partners about how our ads and content are performing.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to provide and improve our Services, communicate with you, measure our marketing, keep things secure, and comply with the law.

• To create and manage your account, including login and access to courses, meditations, and member content.
• To fulfill and manage your orders, payments, memberships, and refunds.
• To communicate with you, including sending our newsletter, updates, and service messages. You can unsubscribe from marketing emails at any time.
• To respond to your questions and provide support.
• To understand and improve our Services through analytics.
• To advertise and measure our marketing, including showing ads on platforms like Facebook, Instagram, and Google, and measuring which ads lead to sign-ups and purchases (conversion tracking).
• To keep our Services secure and prevent fraud and spam.
• To comply with legal obligations, such as tax and accounting requirements.
• To protect someone’s vital interests, such as preventing harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In short: We only process your personal information when we have a valid legal reason to do so.

If you are located in the EU or UK, this section applies to you. The GDPR and UK GDPR require us to explain the legal bases we rely on:

• Consent. For example, for marketing emails and advertising cookies. You can withdraw your consent at any time (see Withdrawing your consent).
• Performance of a contract. To provide the Services and memberships you sign up for.
• Legitimate interests. To understand how our Services are used, improve them, and keep them secure, where this does not override your rights.
• Legal obligations. For example, keeping purchase records for tax purposes, or responding to lawful requests from authorities.
• Vital interests. Where necessary to protect someone’s safety.

If you are located in Canada, this section applies to you. We may process your information with your express consent, or where consent can be reasonably inferred (implied consent). You can withdraw your consent at any time. In some exceptional cases, the law allows us to process your information without consent, for example for fraud detection and prevention, to comply with a subpoena, warrant, or court order, or where the information is publicly available as specified by regulation.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We share information with trusted service providers who help us run Club Qigong, and with advertising partners for advertising and conversion tracking.

Service providers. We work with vendors who perform services on our behalf and need access to certain information to do that work. These include:

• Website and app hosting providers
• Payment processors (Stripe and PayPal)
• Email and newsletter services, which may track whether our emails are opened and which links are clicked
• Video hosting and streaming services
• Data analytics services
• Customer support and form tools

Advertising partners. We use advertising and measurement tools from partners such as Google and Meta (Facebook and Instagram). Through pixels on our website and app, and through direct server-to-server connections (such as Meta’s Conversions API), these partners may receive information such as:

• Pages you view and actions you take (such as signing up or making a purchase)
• Device information, identifiers, and IP address
• Your name and email address, which are typically scrambled (hashed) before they’re sent, to help match conversions to ads

We use this to show our ads to people who may be interested in Club Qigong and to measure how well our ads work. These partners handle this information according to their own privacy policies, including Google’s (https://policies.google.com/privacy) and Meta’s (https://www.facebook.com/privacy/policy).

Affiliate links. Some pages include affiliate links (such as Amazon affiliate links). If you click one, the retailer may know you came from our site.

Business transfers. We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or part of our business.

Legal requirements. We may disclose information where required by law, such as in response to a court order or to protect our rights.

We do not sell your personal information for money.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes. We use cookies, pixels, and similar technologies to run our Services, understand how they’re used, and measure our advertising.

Essential cookies. When you log in, we set cookies to save your login information and display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies are removed. If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.

Comment cookies. If you leave a comment, you may choose to save your name, email address, and website in cookies so you don’t have to fill them in again. These cookies last for one year.

Analytics and advertising technologies. We use tools such as Google Analytics, Google Ads, and the Meta (Facebook) Pixel to understand how people use our Services and to measure and improve our ads. See Section 4 for what these partners receive.

Other tools. Our email newsletter service, embedded video players, and payment processors may also set their own cookies or use similar technologies to deliver their services, measure engagement, and prevent fraud. We also use cookies to remember which website or ad referred you to us.

Your choices. Most browsers let you block or delete cookies, though this may affect how some features work. To opt out of interest-based advertising, visit https://youradchoices.com/. You can also manage your ad preferences directly in your Google and Facebook account settings.

6. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES AND EMBEDDED CONTENT?

In short: We are not responsible for the privacy practices of other websites, apps, or embedded content.

Our Services may link to third-party websites, services, or apps that we do not control. Including a link does not mean we endorse them, and we are not responsible for their content or privacy practices. Please review their policies directly.

Articles on our site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves as if you had visited that website directly. Those websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, including if you have an account and are logged in to that website.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In short: Our servers are in the United States, and your information may be processed there and in other countries.

If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States and in other countries where our service providers and partners operate. These countries may not have data protection laws as comprehensive as those in your country, but we take reasonable steps to protect your information in line with this notice and applicable law.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We keep your information only as long as needed, unless the law requires us to keep it longer.

• Account and profile information is kept while your account is active. If you request deletion, we remove it within 30 days.
• Newsletter information is kept until you unsubscribe or request deletion.
• Purchase and billing records (name, email, and transaction details) are kept for up to 7 years to meet tax and accounting requirements, even after account deletion. They are used only for legal and tax compliance.
• Comments and their metadata are kept indefinitely so we can recognize and approve follow-up comments automatically, unless you ask us to delete them.

When we no longer need your information, we delete or anonymize it. If that isn’t immediately possible (for example, because it is stored in backup archives), we securely store it and isolate it from further use until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We protect your information with encryption and other reasonable safeguards.

All data sent between your device and our website and app is encrypted in transit using HTTPS. We also use reasonable organizational and technical measures to protect the information we process. However, no transmission over the internet or storage system can be guaranteed to be 100% secure, so we cannot promise that unauthorized parties will never be able to access your information. Please use our Services in a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to their use of the Services. If we learn that we have collected personal information from someone under 18, we will deactivate the account and promptly delete the data. If you become aware of any such data, please contact us at info@clubqigong.com.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In short: Depending on where you live, you may have rights to access, correct, delete, or control how your information is used. You can also delete your account at any time.

Depending on your location (such as the EEA, UK, Canada, or certain U.S. states), you may have the right to:

• Access and get a copy of your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Data portability (receive your data in an exported file)
• Opt out of targeted advertising

To make a request, use the contact details in Section 16. For deletion, use https://clubqigong.com/data/. We will act on requests in line with applicable data protection laws.

If you are in the EEA or UK and believe we are processing your information unlawfully, you can complain to your local data protection authority: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are in Switzerland, you can find the data protection authority here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent. Where we rely on your consent, you can withdraw it at any time by contacting us. This will not affect processing that happened before you withdrew, or processing based on other legal grounds.

Opting out of marketing emails. You can unsubscribe at any time using the link in any of our emails, or by contacting us. We may still send you service-related messages about your account or purchases.

Account information. To review or change your account information, log in to your account or contact us. To delete your account and data, use https://clubqigong.com/data/. When you request deletion, we remove your account and information from our active databases, except for information we must keep for legal, tax, fraud-prevention, or security purposes (see Section 8).

Cookies and ads. See Section 5 for how to control cookies and opt out of interest-based advertising.

If you have questions about your privacy rights, email us at info@clubqigong.com.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers and devices include a Do-Not-Track (“DNT”) setting. Because there is no uniform standard for recognizing DNT signals, we do not currently respond to them. If a standard is adopted that we must follow, we will update this notice.

13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: Yes. California residents have specific rights regarding their personal information.

“Shine the Light.” California Civil Code Section 1798.83 lets California residents request, once a year and free of charge, information about the categories of personal information we disclosed to third parties for direct marketing purposes in the prior calendar year, and the names and addresses of those third parties. Please submit your request in writing using the contact information below.

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as (1) every individual who is in California for other than a temporary or transitory purpose, and (2) every individual domiciled in California who is outside the state for a temporary or transitory purpose. All other individuals are “non-residents.”

Categories of personal information we have collected in the past twelve (12) months:

How long we keep it: Categories A, B, F, and G are kept as long as you have an account with us or until you request deletion. Category D (purchase records) is kept for up to 7 years for tax and accounting purposes.

Sources: We collect this information directly from you, automatically from your device when you use our Services, and in limited cases from our payment processors and advertising partners.

Selling and sharing. We have not sold personal information for money in the past twelve (12) months. However, under California law, allowing advertising partners such as Google and Meta to receive information through pixels for targeted advertising counts as “sharing.” In the past twelve (12) months, we have shared Categories A, D, F, and G with advertising partners for cross-context behavioral advertising and conversion measurement. We have also disclosed Categories A, B, D, F, and G to service providers for business purposes, under written contracts that restrict how they use the information.

We do not knowingly sell or share the personal information of anyone under 16.

Your rights under the CCPA:

• Right to know. You can ask what personal information we collect, use, share, and disclose, the categories of sources and third parties, our purposes, and the specific pieces of information we have about you.
• Right to delete. You can ask us to delete your personal information, subject to legal exceptions such as tax and accounting requirements. Use https://clubqigong.com/data/.
• Right to correct. You can ask us to correct inaccurate information.
• Right to opt out of sharing. You can ask us to stop sharing your personal information for targeted advertising. We will act on opt-out requests as soon as feasibly possible, and no later than fifteen (15) days after receiving them.
• Right to limit use of sensitive personal information. We do not process sensitive personal information.
• Right to non-discrimination. We will not discriminate against you for exercising your privacy rights.

We are not required to provide or delete information that is de-identified, or to re-identify data to verify a request.

Verification. To protect your information, we will verify your identity before acting on a request, usually by matching the information you provide with what we have on file or by contacting you at the email address on your account. We will only use information provided in your request to verify your identity, and will delete any extra information you provide once verification is complete.

Authorized agents. You may use an authorized agent to make a request on your behalf. We may deny a request from an agent who does not provide proof that they have been validly authorized to act for you.

To exercise these rights, visit https://clubqigong.com/contact/, email info@clubqigong.com, or use the contact details at the bottom of this notice. If you have a complaint about how we handle your data, we would like to hear from you.

14. DO VIRGINIA AND OTHER U.S. STATE RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: Yes. Residents of Virginia and several other U.S. states have rights regarding their personal data.

Under the Virginia Consumer Data Protection Act (CDPA) and similar laws in other states, “personal data” means any information linked or reasonably linkable to an identified or identifiable person. It does not include de-identified or publicly available information. “Sale of personal data” means exchanging personal data for monetary consideration.

The information we collect, use, and disclose depends on how you interact with us. See:

• Personal data we collect
• How we use your personal data
• When and with whom we share your personal data

Your rights:

• Right to be informed whether we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of processing for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects

We do not sell personal data for monetary consideration. We do process personal data for targeted advertising through our advertising partners, and you can opt out by contacting us.

How to exercise your rights. Email info@clubqigong.com, visit https://clubqigong.com/contact/, or use the deletion form at https://clubqigong.com/data/. If you use an authorized agent, we may deny a request that does not include proof of their authority.

Verification and response time. We may ask for information reasonably necessary to verify you and your request. We will respond without undue delay, and within forty-five (45) days of receipt. We may extend this once by an additional forty-five (45) days when reasonably necessary, and will let you know within the first 45 days, along with the reason.

Right to appeal. If we decline to act on your request, we will explain why. To appeal, email info@clubqigong.com. Within sixty (60) days of receiving your appeal, we will tell you in writing what action we took or did not take, and why. If your appeal is denied, Virginia residents may submit a complaint to the Attorney General.

15. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes, we update this notice as needed to stay accurate and compliant.

We may update this notice from time to time. The updated version will show a new “Last updated” date and takes effect as soon as it is posted. If we make material changes, we may notify you by posting a notice on our site or by email. Please review this notice periodically.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, email us at info@clubqigong.com or write to us at:

Moody House LLC
PO Box 163
Saint Joseph, MI 49085
United States

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You can review and update most of your information by logging in to your account.

• To delete your account and data: use our data deletion request form at https://clubqigong.com/data/.
• To request a copy of your data, or for any other privacy request: visit https://clubqigong.com/contact/ or email info@clubqigong.com.

Additional details

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, plus the visitor’s IP address and browser user agent string to help with spam detection. Comments may be checked through an automated spam detection service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public alongside your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Password resets

If you request a password reset, your IP address will be included in the reset email.

Terms

Please also review our Terms and Conditions: https://clubqigong.com/terms-conditions/.

This privacy policy was originally created using Termly’s Privacy Policy Generator.